Terms of service

Welcome to THE RIZZ. By accessing or using our website (www.therizz.in), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform.

If you do not agree with any part of these terms, please discontinue use of our website and services.

1. General

This website is owned and operated by THE RIZZ. We offer fragrance products, accessories, and related services online.

By using our site, you confirm that you are at least 18 years old or are accessing the site under the supervision of a guardian.

2. Use of the Website

You agree not to use the website for any unlawful purpose or in any way that may harm, disable, or impair the functionality of the site.

We reserve the right to modify, suspend, or discontinue any section of the website without prior notice.

3. Product Information

We make every effort to display product details, images, and pricing accurately. However, slight variations may occur due to lighting, device screens, or updates to packaging.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4. Pricing & Payment

All prices listed are in Indian Rupees (₹) and inclusive/exclusive of taxes as mentioned.

We reserve the right to update pricing without notice.

We accept various online payment methods through secure third-party gateways. THE RIZZ does not store or access your card or banking details.

5. Orders & Acceptance

Placing an order does not guarantee acceptance. Order acceptance occurs only when we successfully process, confirm, and dispatch your order.

We may cancel or refuse orders for reasons including:

Payment failure
Incorrect information
Suspicion of fraudulent activity
Bulk/reseller intent

Customers will be notified in such cases.

6. Shipping & Delivery

Shipping timelines, fees, and policies are detailed in our Shipping Policy.

Delivery delays may occur due to logistics issues, weather, festivals, or unforeseen circumstances.

Once delivered, THE RIZZ is not responsible for any damage or loss.

A valid unboxing video is required for claims of damage or missing items.

7. Returns, Refunds & Cancellations

Please refer to our Refund & Return Policy for full details.

Used or opened products cannot be returned.

Refunds may take 4–10 working days depending on the payment mode.

8. User Accounts

Creating an account requires accurate and updated information.

You are responsible for:

Maintaining confidentiality of your login details
All activities under your account

We reserve the right to suspend or terminate accounts for violations of these terms.

9. Intellectual Property

All content on this website — including logos, text, graphics, photos, designs, and product names — belongs to THE RIZZ and is protected under copyright and trademark laws.

You may not copy, modify, distribute, or use our content without written permission.

10. Prohibited Activities

You agree NOT to:

Engage in fraudulent transactions
Attempt to hack, attack, or disrupt the website
Upload harmful files, malware, or abusive content
Copy product descriptions or images for resale or duplication
Misuse discount codes or referral systems

Violations may lead to legal action.

11. Third-Party Links

Our website may include links to third-party sites.

THE RIZZ is not responsible for their content, accuracy, or privacy practices.

Accessing third-party sites is at your own risk.

12. Limitation of Liability

THE RIZZ is not liable for:

Any indirect, incidental, or consequential damages
Delays or failure in performance due to circumstances beyond our control
Allergic reactions or sensitivities (patch testing is recommended)

You use our products at your own discretion.

13. Indemnification

You agree to indemnify and hold harmless THE RIZZ, its founders, employees, and partners from any claims, liabilities, damages, or losses arising from your use of the website or violation of these terms.